Category: customer services


Inspired Inspired
How to Create Tech Products Customers Love
Author: Marty Cagan
Publisher: John Wiley and Sons Inc
Format: Hardback
9781119387503, 1119387507
Research & Development Management , Customer Services , Ownership & Organization Of Enterprises , Information Technology Industries , Technical Design ,


Raving Fans! Raving Fans!
Author: Kenneth Blanchard
Publisher: HarperCollins Publishers
Format: Paperback
9780006530695, 0006530699
Customer Services


Blue Ocean Shift Blue Ocean Shift
Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth
Author: Renee A. Mauborgne
Publisher: Pan MacMillan
Format: Hardback
9781509832163, 1509832165
Business Strategy , Business Competition , Management & Management Techniques , Management: Leadership & Motivation , Sales & Marketing , Customer Services , Ownership & Organization Of Enterprises ,


This is Service Design Thinking This is Service Design Thinking
Basics, Tools, Cases
Author: Marc Stickdorn
Publisher: John Wiley and Sons Inc
Format: Paperback
9781118156308, 1118156307
Business Strategy , Sales & Marketing , Customer Services , Service Industries ,


Building A Story Brand Building A Story Brand
Clarify Your Message So Customers Will Listen
Author: Donald Miller
Publisher: Harpercollins Focus
Format: Hardback
9780718033323, 0718033329
Business & Management


Traffic Secrets Traffic Secrets
The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
Author: Russell Brunson
Publisher: Hay House Inc
Format: Hardback
9781401957902, 1401957900
E commerce: Business Aspects , Sales & Marketing , Customer Services , Small Businesses & Self employed ,


Competing Against Luck Competing Against Luck
The Story Of Innovation And Customer Choice
Author: Clayton M. Christensen
Publisher: HarperCollins Publishers Inc
Format: Paperback
9780062565235, 0062565230
Research & Development Management , Customer Services , Service Industries ,


Excellence Wins Excellence Wins
A No-Nonsense Guide to Becoming the Best in a World of Compromise
Author: Horst Schulze
Publisher: ZONDERVAN
Format: Hardback
9780310352099, 0310352096
Christian Leaders & Leadership , Management: Leadership & Motivation , Customer Services , Service Industries ,


Customer Success Customer Success
How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Author: Nick Mehta
Publisher: John Wiley and Sons Inc
Format: Hardback
9781119167969, 1119167965
Budgeting & Financial Management , Customer Services ,


Moments of Truth Moments of Truth
Author: Jan Carlzon
Publisher: HarperCollins Publishers Inc
Format: Paperback
9780060915803, 0060915803
Management & Management Techniques


Uncommon Service Uncommon Service
How to Win by Putting Customers at the Core of Your Business
Author: Frances Frei
Publisher: Harvard Business Review Press
Format: Hardback
9781422133316, 1422133311
Management & Management Techniques , Customer Services , Service Industries ,


Measuring Customer Experience Measuring Customer Experience
How to Develop and Execute the Most Profitable Customer Experience Strategies
Author: Philipp Klaus
Publisher: Palgrave MacMillan
Format: Paperback
9781349477340, 1349477346
Sales & Marketing


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